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Site Down !

It can happen to the best of us..

imageAs some of you may have noticed, our Web Site and Support Portals were both down for the first time ever today (11/02/2009). The outage was caused by a critical fault at the server level that rendered all our systems inoperative for over 12 hours! Would you believe, our redundant backup server ALSO failed.. It took twelve hours of concerted effort to put things right, so sorry if it appeared we were ignoring you.

We sincerly apologise for any problems this may have caused, and hope that things will settle down over the next few days. The systems are back up and running, but there is still work to be done. This has been scheduled for out of hours time.

So - Business as Usual! :-)